Shipping Policy

Last updated: 31-10-2025

Thank you for shopping at Zyro Threads. We are committed to providing you with the best online shopping experience, and that includes ensuring your order is delivered to you as quickly and securely as possible. Please read our shipping policy carefully to understand how we process, ship, and handle your orders.

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1. Shipping Locations

We currently ship to the following locations:

• India
• International orders: We offer international shipping to select countries. If your country is not listed, please contact us for more information.

2. Processing Time

All orders are processed within 2–3 business days of receiving your order. Processing time does not include weekends or public holidays. If there are any delays in processing your order, we will notify you via email.

3. Shipping Methods and Delivery Times

We offer a variety of shipping methods, depending on your location and delivery speed preferences:

• Standard Shipping (India): 5–7 business days
• Express Shipping (India): 2–3 business days
• International Shipping: Delivery times vary by destination (typically 7–14 business days)

4. Shipping Fees

Shipping fees are calculated at checkout based on your location and the shipping method you choose. You will be able to review the shipping costs before completing your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website for real-time updates.

6. Shipping Delays

While we strive to ensure timely delivery of all orders, unforeseen events such as natural disasters, weather conditions, or carrier delays may impact shipping times. In such cases, we will keep you informed and do our best to minimize the delay.

7. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will work with the carrier to resolve the issue as quickly as possible. We will either send a replacement or process a refund, depending on the situation.

8. Address Accuracy

It is your responsibility to provide an accurate shipping address. If an incorrect address is provided, we may not be able to deliver your order, and you may be liable for any additional shipping fees required to re-ship your order.

9. Customs and Duties (International Orders)

For international orders, you may be required to pay customs duties, taxes, or other fees upon arrival of your package. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information.

10. Contact Us

If you have any questions about our shipping policies, please feel free to contact us:

Email: info@zyro.com
Phone: +91 9205865655
Address: 3rd Floor, B91, Malviya Nagar, Sheikh Sarai Village, Sheikh Sarai, New Delhi, Delhi 110017, India